Customer Service: direct communications with our clients’ customers to address delivery and EDI communications issues.
Managing EDI communications pertaining to ordering and delivering of our clients orders.
Managing, coordinating, and submitting corrective actions when breakdowns occur in the supply chain.
Managing our customers’ orders from point of input to point of invoicing.
Processing of expedite/premium shipments to customers (24/7 availability).
Management of Trade Compliance
Implementing processes and procedures to ensure compliance to all US and other international trade control and Customs requirements. This includes, but is not limited to, export and import controls, classifications, country of origin management, valuation requirements, tariff classifications and duty drawbacks. Managing trade compliance for our clients.
Coordinating trade issues with government agencies, compliance groups, IT, purchasing, manufacturing, and other functions as they relate to compliance, import or export issues.
Carrier Management For Our Clients
LTL, TL, FCL, LCL, Parcel, Milk Runs
Planning And Coordinating Transportation Moves
Routing and scheduling of all inbound shipments
Coordinating freight forwarders for all international shipments
Freight Bill Management
Generate Bills of Lading
Freight Bill Consolidation
Freight cost reporting
Source & purchase materials
Purchase Order Management
Material PPAP for assembly components
Supplier Quality Management & Review
Cost down management
JIT Delivery Planning
Key Performance Indicators (kpi)
for our Clients
Warehousing Performance and Cost
Inventory – PI and Cycle Counting
Shipping & Receiving Accuracy
Customer Service Performance
Order Management Performance
Cost Reduction Performance
We Are Dedicated To Providing World-Class Service to our Partners